When I try to work offline using Write-n-Cite III, I get the message "Error in UserTable.DoQuery." What should I do?

I was able to get past this problem by changing my McAfee security settings. Resetting your security program's settings may work for you also. These are the steps I followed in McAfee (steps in Norton and other security programs may vary):

1. Double click on the McAfee icon on the lower right-hand side of the screen. This should open the "On-Access Scan Statistics" box.
2. Click on the "Properties" button. This should open the "On-Access Scan Properties" box.
3. Click on the "High risk processes" icon in the navigation panel of the "On-Access Scan Properties" box.
4. Click on the "Detection" tab.
5. In the "What not to scan" section at the bottom of the "Detection" page, click on the "Exclusions" button. A "Set Exclusions" pop-up should appear.
6. Click on the "Add" button in the "Set Exclusions" pop-up. An "Add Exclusion Item" pop-up should appear.
7. In the "Add Exclusion Item" pop-up, click on the "Browse" button.
8. Locate and select "Write-n-Cite"
9. Click the "OK" button at the bottom of the "Add Exclusion Item" pop-up.
10. Click the "OK" button in the "Set Exclusions" pop-up.
11. Click the "Apply" and then the "OK" buttons in the "On-Access Scan Properties" box.
12. Try re-opening Write-n-Cite and checking the "Work Offline" box.